Like The SMART Group, Mike is also a member of the British Medical Laser Association (BMLA), a hugely respected Laser Protection Advisor, and renowned educator on all thing’s laser and Intense Pulsed Light (IPL). During his visit, Mike shared his vast knowledge and theory in all aspects of laser technology with their Education, Operations, and Maintenance teams. 

Following a thorough review of both the technology being used within the SMARTDiode lasers as well as the business’ operational processes and procedures, Mike was left suitably impressed in both areas. Equally as impressed were the leadership team of The SMART Group who have pledged that as part of their continuous development of their customer support programmes, they will continue working closely with Mike to help expand the knowledge base of their growing client base across the UK. This will also include attendance at Mike’s renowned training sessions with access to the technical and theoretical aspects of laser through his manuals. 

Speaking about the positive impact of Mike’s visit, Director Ian Hallam made the following observations:

“Welcoming Mike along with his knowledge was a great experience for the whole team at SMART. Getting his viewpoints on many aspects of laser and its delivery added confidence to the whole team. Working closely with an industry expert going forward will benefit our customers and our commitment to increase standards, results, and client care. We all look forward to developing a strong working relationship between the two parties.”

Opening the doors and inviting Mike to come and assess their products certainly showed a lot of confidence by the company in their range and it proved to be a wise move. Collaborations like this can only be beneficial for our industry across the board and The SMART Group should be commended on taking this bold move. We caught up with Mike after his visit who was very complimentary of his experience and verdict on their laser products:

“I enjoyed my time with teams at The SMART Group and getting the opportunity to understand and evaluate their equipment both from a technical and operational aspect. I was further impressed with the high standards obtained in both the manufacture and technical quality of the equipment and the company’s commitment to supporting of their range of lasers. We have a shared passion to increase knowledge and understanding within our industry and I look forward to expanding our relationship in the pursuit of developing our industry’s knowledge, specifically in safe and effective laser operation.”

Our advanced, medical-grade SMARTDiode and SMARTDiode PRO laser hair removal devices represent the pinnacle in fast and effective laser hair removal. SHR delivery is the proven delivery of laser energy for fast and clinically improved treatments and the latest intelligent software, SMARTDiode offers outstanding results for all skin types.