Support & Training From The SMART Group - Helping Clients Since 2009

We believe the best aesthetic beauty operators and clinicians are those who are not only given the technology to succeed but the training to go with it.

Our training packages are provided complimentary with every SMART product, giving you the clinical expertise, product knowledge and theory to deliver expert treatments and exceptional client care.

All SMART Trainers are independent qualified educators, following a proven protocol and training plan, while not being harnessed by the “corporate” constraints that other suppliers may impose. They often have the added benefit of owning and commercially operating the device they provide training on, giving unique first-hand practical expertise and knowledge of your product in action.

Depending on the equipment, training is held on-site, at one of our dedicated training providers' or online. Upon completion, a manufacturer accredited & insurance approved certification is awarded.

Tech Support

We offer a 48-hour ‘Fix or Replace’ warranty package on all equipment for 3 years, giving you peace of mind that if your SMART device encounters technical issues, our engineers are on hand to allow you to carry on business as usual.

Our HND SMART engineers are qualified to work on the highest-grade electronic and clinical equipment, with full testing and diagnostic capabilities to ensure device servicing and repair is maintained to the highest standards.

For our SMARTDiode, diagnostics and software updates are delivered directly to the device through the unique Smart connectivity web-based function.

All SMART Trainers are independent qualified educators, who not are harnessed by the “corporate” constraints that other suppliers may impose. This ensures that the education they provide is of the highest clinical, practical and theoretical level.

Our SMART Trainers also have the added benefit of often owning and commercially operating the device they provide training on, giving you unique first-hand practical expertise and knowledge of your product in action.

Additionally, unique first-hand practical expertise and knowledge is provided by the educators, as often they own and commercially operate the device or products they are providing the training on.