Frequently Asked Questions

SMARTDiode is a certified medical grade diode laser for the application of super fast hair removal. It is the best-in-class laser hair removal technology, with a state-of-the-art design, superior build quality, and intelligent software.

SMARTDiode Pro is our newest technology, based on the SMARTDiode technology. SMARTDiode Pro is the first step for aesthetic practitioners into becoming specialists in effective, fast and comfortable laser hair removal for all skin types.

Where traditional “mineral” based laser sources/mediums like Alexandrite or YAG produce specific wavelengths, the Diode technology allows for the adaption of different wavelengths for greater performance and versatility. The SMARTDiode produces laser emission by an electrical energy source, producing an adaptable, powerful and stable laser that provides outstanding results.

Different wavelengths of laser travel different distances within the skin, affecting different hair types accordingly.

A short wavelength of 755nm will tend to have better results in the treatment of fine, fair and shallow (face) hair follicles, whereas longer 1064nm wavelength will be better on course, dark and deep (pelvic) hair follicles. In the middle, the 808nm is a great allrounder.

The SmartDiode and SMARTDiode Pro offer a choice of wavelength options to best suit your client demographic.

All lasers carry an inherent risk. They must carry the correct certification and should only be operated by trained professionals. The SMARTDiode and SMARTDiode Pro is an internationally quality-assured medical grade laser. Fully certified training, including Core of Knowledge, risk assessments and treatment protocols as well as practical treatment application, are provided with the price.

Yes. SMARTDiode and SMARTDiode Pro have been certified to treat all skin types on the Fitzpatrick scale.

No. The SMARTDiode and SMARTDiode Pro lasers rely on a pigment to absorb light energy and convert it into heat energy. As white hair has no colour pigment, it is unable to work effectively.

The biological process of hair growth cycles means that a minimum of 6 treatments are required. Our studies show that the average with the Smart Diode is 8 sessions. Different human factors and clinical indications can require further treatments.

No. Apart from each session requiring a transmission gel, there are no consumable costs or head changes required.

Yes, the Smart Diode and SMARTDiode Pro are supported with a fix or replace “48 hour” piece-of-mind 12-month warranty. Virtual diagnostics can update and repair online with no salon visit required. Extended warranty packages are available from only £100 a month.

Yes, most insurance policies allow for a laser treatment insurance addition. If you require guidance, we can recommend independent specialist treatment insurance providers from only £250 per year.

Professional, medical-grade Laser hair removal is an essential aesthetic treatment. Highly in-demand and capable of providing high revenue per hour, SMARTDiode and SMARTDiode Pro laser hair removal provides both positive cash and footfall for any professional aesthetic operation.

SMARTSculpt Pro is a multi-technology platform for the delivery of body contouring, inch loss and skin tightening treatments. The combination of 4 key technologies has a proven record of delivering sustainable long-lasting results.

The Smart Sculpt offers two key functions:

Fat reduction: SMARTSculpt Pro uses radiofrequency to target and “melt” adipose fat cells, a process called apoptosis. It also stimulates the body’s metabolism to “flush” the compromised cells through the body waste and lymphatic system.

Skin tightening: RF stimulates the body to create collagen and strengthens fibroblasts to create a tightening of the skin. 

Clients often remark the sensation is akin to a hot stone massage. The skin heating is controlled by infrared treatment monitoring to ensure a comfortable experience without pain or overexposure.

Erythema is a good sign that the skin is reacting to the treatment and a slight reddening is welcome, only lasting 1-2 hours.

Yes, the treatment is non-invasive and the intelligent software creates a comfortable, safe treatment delivery.

Certified training ensures practitioner competency and quality assured device certification is mandatory. Ongoing clinical support and advice is provided to ensure robust clinical results and excellence in client care is maintained.

No, deep heating caused by RF and infrared results in a warming and kneading sensation, created by a vacuum massage, resulting in a noticeable but often pleasurable experience.

6-8 treatment courses are advised. Treatments can be retaken 3-4 days apart but weekly sessions are most common. 

Clients should drink 4-6 glasses of water and maintain hydration. avoid saunas, exercise and direct sunlight on the area immediately after treatments.

Most people can have a SmartSculpt Pro treatment in line with the common contraindications. The fitting of electrical surgical devices such as a pacemaker or metallic skin implants within the treatment area prohibits treatment.

The biological changes created by the treatment are permanent, however long-term results are determined by the client’s lifestyle and skin health regime. Body contouring is not promoted as a weight loss solution and results can be compromised through poor diet and exercise. 

Inch loss can be measurable after just one session, and a tightening of the skin is often visible immediately. Skin tightening and cellulite treatments can last years if good practices are maintained, with clinical studies showing a continual improvement in inch loss and skin tone achieved beyond the prescribed course.

The best results are progressive and a course of treatments is recommended with periodical reviews and recordings. 

No, a SmartSculpt Pro is a perfect “lunchtime” treatment with sessions lasting between 20 to 60 minutes depending on the area. 

SMARTMeso is a unique, no-needle mesotherapy. It is non-invasive with no pain and no downtime.

It uses fractional mesotherapy and electroporation and increases the absorption of the skin.

There are 2 steps to SMARTMeso:

1. Fractional Mesotherapy 

The oscillating headpiece of  25 tiny Hollow Microchips puncture the surface of the skin without breaking the epidermis, delivering a skin serum into the skin. 

2. Electroporation

As the head touches the skin a microcurrent breaks the CAM’s (cell adhesion molecules), allowing the serum to penetrate the epidermis for an 84%  increase in transdermal penetration (absorption).

No – SMARTMeso is completely non-invasive. The microchips can only penetrate the skin 0.1 – 0.5mm, meaning they reach the stratum cornea only – so no blood! However, It can be used alongside more invasive treatments like micro-needling.

No, SMARTMeso is virtually pain-free and non-invasive. A slight “erythema” is common and encouraged as it shows a reaction in the skin and lasts only 20 minutes.

SMARTMeso is extremely safe and effective, whilst being non-invasive. The depth of penetration, dosage and electroporation are all adjustable to meet the client's individual skin type needs.

Yes – unlike many treatments, SMARTMeso can be used inside the ocular socket, across the eyelids and underneath.

SMARTMeso is suitable for any client who requires stimulation and feeding of the skin or scalp to improve tone, health, and vitality. It is also suited to clients looking to rejuvenate their skin and combat signs of ageing.

It is ideal for the clients not wanting downtime or pain associated with invasive treatments.

We recommend an “HA + VIT C” treatment charge of £80 for a full face and neck treatment. (£399 for Six save £80)

Our Smart Skin treatments range from £125-£185

Yes – each treatment requires a new sterile Micro-Tip and syringe to avoid cross-contamination. Along with 5ml of the HA Vit C serum, the total treatment cost is £10.38 per treatment.

All therapists can use SMARTMeso as either a stand-alone treatment, layered into other treatments or as a delivery system for other products. 

SMARTMeso attracts all types and is the perfect Medi-spa addition to any beauty or Hair professional.

No extra insurance to standard beauty/hair salon treatment liability should be required.

Our SMARTMeso Starter pack includes:

• SmartMeso system
• Salon treatment protocols and operators manual
• Salon marketing pack inc posters, leaflets and images
• 6 x Skin treatments RRP £480  
• Clinical FB support group 
• Online training + 
• Salon Price @ £2750 +vat 

Interest-free lease-purchase of £61 +vat per month for 36 months is available.

With our 14-day trial, you can try SMARTMeso before you commit to see if it is right for your salon.