Support & Training

Deliver Treatments With Confidence


Our Training Package

We believe the best aesthetic beauty operators and clinicians are those who are not only given the technology to succeed but the training to go with it. 


Our training packages are provided complimentary with every SMART product, giving you the clinical expertise, product knowledge and theory to deliver expert treatments and exceptional client care.


All SMART Trainers are independent qualified educators, following a proven protocol and training plan, while not being harnessed by the “corporate” constraints that other suppliers may impose. They often have the added benefit of owning and commercially operating the device they provide training on, giving unique first-hand practical expertise and knowledge of your product in action.


Depending on the equipment, training is held on-site, at one of our dedicated training providers' or online. Upon completion, a manufacturer accredited & insurance approved certification is awarded.

SMART School NVQ Qualification


As a further commitment to excellence of delivery and exceptional clinical care, VTCT qualifications delivered by The SMART Group launched in 2022. 


Initially focusing on Laser and Level 4 qualifications, the school will provide national vocational qualification awards and certificates to both current clients and new students.

Continued Professional Development

We provide all SMART customers with continued professional development.


This includes:

  • Advice
  • Mentoring
  • Practical solutions
  • Support
  • Peer reviews


Through exclusive user networks, professionals are able to share ideas and clinical solutions, providing a continual source of knowledge and development and an increase in delivery confidence.

Tech Support


We offer a 48-hour ‘Fix or Replace’ warranty package on all equipment for 3 years, giving you peace of mind that if your SMART device encounters technical issues, our engineers are on hand to allow you to carry on business as usual.


Our HND SMART engineers are qualified to work on the highest-grade electronic and clinical equipment, with full testing and diagnostic capabilities to ensure device servicing and repair is maintained to the highest standards.


For our SMARTDiode, diagnostics and software updates are delivered directly to the device through the unique Smart connectivity web-based function.

Marketing and Business Support

We help our operators generate a positive and robust cash flow from day one, by providing them with all the tools and support they need to make their business excel.


This includes providing innovative marketing tools, marketing assets and help setting up and paying for bespoke online advertising campaigns to advertise your salon and your new treatment offerings or technology.

Amy

Head of Education

Fran

Trainer

Vivvy

Trainer

Karla

Trainer

Harriet

Trainer

Claire

Trainer

Our Trainers

All SMART Trainers are independent qualified educators, who not are harnessed by the “corporate” constraints that other suppliers may impose. This ensures that the education they provide is of the highest clinical, practical and theoretical level. 


Our SMART Trainers also have the added benefit of often owning and commercially operating the device they provide training on, giving you unique first-hand practical expertise and knowledge of your product in action.


Additionally, unique first-hand practical expertise and knowledge is provided by the educators, as often they own and commercially operate the device or products they are providing the training on.

Continued Professional Development

Even when your initial training is complete, your learning and support do not end there. Find out about our ongoing training and training courses offered through our partners.

Recently Completed Training

Download Our Brochure

Download our brochure to discover details of our full product range.

Latest News

09 Feb, 2024
Sign-up For A FREE Business Health Check + SAVE An Extra 5% On Top Of Our Show Offers
05 Feb, 2024
The Smart Group are leaders in supplying cutting edge equipment to the Aesthetic beauty industry. Working with the Sales Director in an all-encompassing role within a fun and dynamic team, the successful candidate will assume responsibility for all marketing activities and build a team in the years to come.
Still of video with Rebecca Powis-Jones, Bella Beauty Laser Luxe and Josh Yardley, The SMART Group
By Leanne Gresswell 31 Jan, 2024
We recently released an inspiring instalment of our "Secrets to My Success" interview series. This episode features a fascinating conversation between Josh Yardley and business owner Rebecca Powis-Jones.
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