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“The best laser equipment I have worked with in over 20 years”: Hear How The Chilgrove Clinic Have Boosted Revenue & Enquiries With The SMARTDiode

Ian Hallam • Nov 12, 2021

The SMARTDiode has transformed the laser hair removal services of Karen Johnson’s business, bringing in over £23,000 in its 7 weeks.

Karen Johnson is the owner of Chichester’s premier advanced Aesthetic Skin and Laser Clinic, The Chilgrove Clinic. They have been serving clients for four-and-a-half years, providing results-driven services using the latest technology. She boasts 30 years’ experience in the industry, which she has utilised to make The Chilgrove Clinic a fantastic success. Karen purchased our SMARTDiode Laser ; our laser hair removal machine designed with cutting-edge technology, representing the pinnacle in effective, fast and comfortable laser hair removal for all skin types. Combining adaptive triple-wavelength technology with optimum power output, the SMARTDiode delivers exceptional results and client satisfaction. We recently caught up with Karen to discuss her experiences so far.

Inundated with enquiries and a £23k turnover in first 7 weeks

Laser hair removal had always been one of their most popular services, Karen explained; “It was always our top-seller, but after we introduced the SMARTDiode, we were inundated with enquiries. Since reopening the clinic in April post-lockdown, we have been fully-booked for Laser treatments. We turned over £23K between April and the end of May.” Karen is not new to laser hair removal; she has been offering laser hair removal services for about 20 years. But recently, she decided to take her services to the next level and purchase the SMARTDiode. She was drawn to The Smart Group thanks to a great relationship with our team, and our in-depth explanation of why the SMARTDiode was different and its efficacy in removing hair quickly. And she has seen that difference proven in the results her clients have achieved so far. Karen described the results as “Excellent,” explaining that, “In most cases, clients are coming in on their fourth session and remarking on how quickly their hair is reducing/disappearing.”

Happy clients, new enquiries, and boosted revenue

In the first 7 weeks, The Chilgrove Clinic managed to turn over £23,000; and that number continues to grow. As Karen explained, “It continues to attract new clients, so the revenue is ongoing.” They have received fantastic feedback along with the great results.

Customers are very impressed with the speed of the treatments, and the fast hair-removal results.”

Smooth process providing confidence

We provide full training to all operators when you purchase any of our technology. Karen was very happy with the process and the training, remarking, “It was very smooth – the leasing arrangements were put in place quickly. Training was with Pearl, who was excellent, and gave us confidence to start working with the SMARTDiode in a way that would produce results.”

How would she describe The Smart Group and the SMARTDiode to someone else?

  1. The best laser equipment I have worked with in over 20 years.
  2. Results are noticeable from the first treatment in some cases. Clients are delighted.
  3. The Smart Group is easy to deal with, and their after-sales service is quick and efficient.
We are delighted to hear the success Karen has achieved so far with the SMARTDiode. With our SMART Start 6 plan, we are currently giving you the offer to own a SMARTDiode for only £50 a month for the first 6 months. Book a demo today to find out more about this fantastic equipment and save an extra £1,200!*
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